Northwest Oncology & Hematology Specialty Dispensing is here to assist you in obtaining the oral medication prescribed by your doctor. We will reach out to you within 24 – 72 hours with a status on your medication fill. If you have any questions prior to that time regarding this process or the status of your medication, you can reach out to the specialty dispensing staff at 847-981-5578 between the hours of 8:00am – 5:00pm.

During a period of a declared emergency, Northwest Oncology & Hematology Specialty Dispensing Service will operate as conditions will permit. In order for our patients to have access to medications and supplies in a timely manner we may transfer inventory and/or patient information to another pharmacy, clinic, or other dispensing site as necessary.

• Refills can be obtained by calling 847-981-5578 Monday-Friday 8:00am-5:00pm. Please have the patients name, date of birth and prescription number available
• If you would like your medication transferred to another pharmacy, a request can be made by calling the SDS staff. You should have the new pharmacy name, location and phone number available
• If you have medication to dispose of, it can be brought back into our office and given to any clinical staff member. You can also call your local village for any programs that may be available
• If you are experiencing any side effects or if you have questions about your medication, you should reach out to your care team by calling the appropriate office location:
  
  
  • Elk Grove: 847-437-3312
  • Rolling Meadows: 847-870-4100
  • Barrington: 847-842-0180
  • Hoffman Estates: 847-885-4100
  • Elgin: 847-577-1023
• Concerns or Grievances can be reported to The Chief Operating Officer at 847-577-0620 ext 2300